Customer Assistance Program FREE Webinar

Washington State
Department of Health

Office of Drinking Water

Hello Drinking Water Partners:

On September 30, 2021, Proclamation 20-23.16 Ratepayer Assistance and Preservation of Essential Services, more commonly called the no shut-off order, is lifted. State leaders and utility operators estimate over half a million Washingtonians have overdue water or electrical bills that could result in their services being shut off. While customer assistance and payment plan options will vary across water systems, the new Washington Water Assistance program is one option for customer’s over 150 percent of the federal poverty limit. 

What:  Free virtual workshop
When: Thursday, September 16 from 10 a.m. to 11 a.m.
Who:   Brian Sarensen, Washington State Department of Commerce
Where: Microsoft Teams Meeting

Join on your computer or mobile app
Click here to join the meeting

Or call in (audio only)
+1 564-999-2000,,787797201#   United States, Olympia

Phone Conference ID: 787 797 201#

We will cover the new federal Low Income Household Water Assistance Program (LIHWAP) and what steps are required by water systems to take part. Brian will share how Washington State is implementing this federal program through Washington Water Assistance.

For further information on this topic, please see our updated Customer Assistance website at doh.wa.gov/DWCAP.

Free RCAC Workshops

 
Northwestern Washington   Asset Management for Small Water & Wastewater Systems
September 15th at 9:00am 0.5 WA CEUs awarded Online ∙ Register Here  
Google Earth Pro Mapping & Asset Management for Water & Wastewater Systems September 22nd at 9:00am 0.3 WA CEUs awarded Online ∙ Register Here  
 
Asset Management for Small Water & Wastewater Systems September 14 – 16, 2021 ∙ 9:00am – 3:00pm Pacific Time
Join us to learn the basics of developing an Asset Management Plan. You will learn what an Asset Management Plan (AMP) is, how it impacts your budget and future potential funding opportunities, and how to begin developing your asset management plan! The training walks you through the steps to develop an asset management plan, as well as providing resources and spreadsheets to help you get started.  
Google Earth Pro Mapping & Asset Management for Water & Wastewater Systems September 21 – 23, 2021 ∙ 9:00am – 12:00pm Pacific Time Join us for this free, interactive training and learn how use Google Earth Pro to map your water or wastewater system! You will learn about the five components of an Asset Management Plan, and learn how to use the basic tools of Google Earth Pro. Google Earth Pro is free to download, and should be downloaded onto your computer prior to the beginning of the training. Download the program here.   These free trainings are supported by the Washington State Department of Health, Office of Drinking Water.   See the flyer here  

September 2021 Basic Waterworks Workshop

2021 Fall Basic Waterworks Workshop (constantcontact.com)

Thursday September 23rd starting at 8:00 AM

OnLine via Zoom

Presented by the Northwest Washington and King County Subsections, PNWS-AWWA

A one-day presentation of some of the basic elements, terminology, regulations and concepts involved in operating a water utility.  This workshop is aimed at new frontline employees, office staff and others who would benefit from an understanding of the basic concepts and terminology used in the water supply industry.  Topics include:

  • Overview of Water Systems
  • Regulations and Contaminants
  • Water Sources
  • Hydrology & Hydraulics
  • Treatment & Disinfection
  • Water Quality Monitoring
  • Water Quality Protection Practices
  • Construction & Maintenance
  • Disaster Response

Instructors will be:

Dave Muto – SPU (retired)

Cheryl Capron – SPU (retired)

Beth Mende – HDR

Jeff Lundt P.E. – King County WTD

0.6 CEUs Basic Waterworks presentation (APPROVED for WA & ID!)

Cost is $120 for AWWA, WEF & PNCWA members and $180 for non-members.  If you or your utility are AWWA, WEF or PNCWA members you qualify for member rates. Registration closes Tuesday September 21st.Register Now!

Scholarships for small utilities – To encourage participation from small utilities (<500 connections) two scholarships for small system operators are available. To receive the small system scholarship, please register and pay the registration fee.  Indicate on the form the name of your utility and number of connections.  If your registration is one of the first two received, your registration fee will be refunded following completion of the workshop.  Reciept of payment marks your spot in line.  First Come – First Served.

Cancellation Policy – If a registrant is unable to attend the workshop and a substitute within the organization can attend, please contact Jeff Lundt at jeff.lundt@kingcounty.gov to update the information.  If unable to attend or send a substitute contact the above at least one week before the workshop for a refund (minus a $10 processing fee).  Refunds after that time will not be given. 

If the workshop is cancelled due to lack of registration or another reason, full refunds will be given.

Please note that the on-line registration system requires a unique email address for each registrant.  If you do not have a work or home email call Jeff Lundt (206/477-5582) for a work-around.

For more information contact us at the email or phone shown on the left. 

Thanks for your time and attention.

Other NWWA Training Events for 2021 (all are online virtual workshops)

Math for Operators and Reading P&IDs – September 8th

Water Storage Basics – October 13th 

Emergency Preparendess Workshop, Novenber 9th

See the subsection Webpage for updates on dates and other training

2021 Basic Waterworks Workshop

2021 Basic Waterworks Workshop (constantcontact.com)

When

Wednesday, March 10, 2021 from 8:00 AM to 3:30 PM PST
Add to Calendar

Where

This is an online event.

Contact

Jeff Lundt
Northwest Washington Subsection AWWA
2064775582
jeff.lundt@kingcounty.gov

2021 Basic Waterworks Workshop

Wednesday March 10th starting at 8:00 AM

OnLine via Zoom

Presented by the Northwest Washington and King County Subsections, PNWS-AWWA

A one-day presentation of some of the basic elements, terminology, regulations and concepts involved in operating a water utility.  This workshop is aimed at new frontline employees, office staff and others who would benefit from an understanding of the basic concepts and terminology used in the water supply industry.  Topics include:

  • Overview of Water Systems
  • Regulations and Contaminants
  • Water Sources
  • Hydrology & Hydraulics
  • Treatment & Disinfection
  • Water Quality Monitoring
  • Water Quality Protection Practices
  • Construction & Maintenance
  • Disaster Response

Instructors will be:

Dave Muto – SPU (retired)

Frank Spevak

Jeff Lundt P.E. – King County WTD

& draft choices to be named later!

0.6 CEUs Basic Waterworks presentation (APPROVED!)

Cost is $120 for AWWA, WEF & PNCWA members and $240 for non-members.  If you or your utility are AWWA, WEF or PNCWA members you qualify for member rates. Registration closes Monday March 8th.

Register Now!

Scholarships for small utilities – To encourage participation from small utilities (<500 connections) two scholarships for small system operators are available. To receive the small system scholarship, please register and pay the registration fee.  Indicate on the form the name of your utility and number of connections.  If your registration is one of the first two received, your registration fee will be refunded following completion of the workshop.  Reciept of payment marks your spot in line.  First Come – First Served.

Cancellation Policy – If a registrant is unable to attend the workshop and a substitute within the organization can attend, please contact Jeff Lundt at jeff.lundt@kingcounty.gov to update the information.  If unable to attend or send a substitute contact the above at least one week before the workshop for a refund (minus a $10 processing fee).  Refunds after that time will not be given. 

If the workshop is cancelled due to lack of registration or another reason, full refunds will be given.

Please note that the on-line registration system requires a unique email address for each registrant.  If you do not have a work or home email call Jeff Lundt (206/477-5582) for a work-around.

For more information contact us at the email or phone shown on the left. 

Thanks for your time and attention.

Other NWWA Training Events for 2021

Western Washington Short School, Tuesday & Wednesday June 8th & 9th, 2021 – ONLINE.

Emergency Preparendess Workshop, Wednesday April 14th, 2021 – Online

See the subsection Webpage for updates on dates and other training